DIRECT STAR TV - Reviews and Retailer Company Info

KEY FACTS
Founded: Feb, 2000
BBB Rating: A+
Our Rating: 9.7/10
Serves: nationwide (contiguous U.S.)
Direct Star TV
4.1 out of 5 based on 7 ratings.
7 user reviews.
View all this retailer's customer reviews

The largest DIRECTV retailer in the country, DirectStarTV has been around for well over a decade now. When any service-related company has survived for that long (and continues to grow), you know there's a quality team at the helm. Technology-wise, their website is one of the intuitive and easiest to navigate around, making it a snap to find the best packages and add-ons available, all on your own time. Their call center is 100% US-based (a rarity in the industry) and communication with their team is always a pleasure. All in all, you're in good hands with DirectStarTV.

Advantages

  • 100% U.S.-based Call Center
  • Some of the longest customer service hours in the industry: M-F: 7 am - 2 am EST, SAT: 8 am - 1 am EST, SUN: 8 am - midnight EST
  • Authorized DIRECTV Dealer

Disadvantages

  • If you're in the west coast, you may miss their call center hours.
Retailer Address
DIRECTSTARTV, LLC
directstartv.com
1091 521 Corporate Center Drive
Indian Land, SC 29707
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DIRECT STAR TV Customer Reviews


Posted by Comment
Name: Eric Maguire
Couldn't have been happier with my experience. It's been 2 months and the ENTIRE family loves the service. Kudos! Super
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Posted on: Saturday - Apr 12, 2014
Posted by Comment
Name: tcarey
The genie absolutely rocks..years better than any other dvr on the market. Thanks for the free upgrade directstar.
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Posted on: Sunday - Mar 16, 2014
Posted by Comment
Name: Jimmy E.
Location: San Jose, CA
Call to install, have nothing but praise for these guys. I called around before ordering --- of course fishin for the best deal Smiley --- and they were BY FAR the most forthcoming and honest.
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Posted on: Saturday - Jan 18, 2014
Posted by Comment
Name: ladonna stroud
Location: dayton,ohio
from the beginning it has been a mess not receive good signal. confusing promotions. I will not recommend, however I wish I could tell the future or my guardian angel could had gave me some future warning Clap Sad
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Posted on: Saturday - Mar 9, 2013
Posted by Comment
Name: jkay
I was NOT billed the amount we agreed on during my call with these guys. Even after 6 calls I ended up paying $15 more per month than I was promised. Clap Had I known I would've gone w/ dish network instead.
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Posted on: Wednesday - Mar 6, 2013
Posted by Comment
Name: Terry
Location: SD
They got the job done with no hassle. the installer was late but otherwise it was fine.
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Posted on: Tuesday - May 8, 2012
Posted by Comment
Name: Kevin
I went with Direct star TV and ordering couldn't have gone much better. Easy and quick, definitely recommend these guys.
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Posted on: Friday - Apr 27, 2012
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